We provide IT Consulting services to our Customers, wherein companies outsource their requirement for technical consultants/consultancy, working in specific technical domains, in whole or part. We participate in the delivery of our customer projects through our consulting employees. Once the project/assignment is complete, the consulting team is systematically redeployed to new projects at the same or other Customer sites depending upon their technical competency and Customer needs. This service also allows for the value-added 'contract-to-hire' facility wherein our customers access technical consultants for their projects and may absorb those on need. For the Consultants, this translates into consistent project/career opportunities befitting their profile, career continuity and general stability.
Below are the specific areas we consult in:

1. Automation and re-engineering of business process
Business process reengineering (often referred to by the acronym BPR) is the main way in which organizations become more efficient and modernize. Business process reengineering transforms an organization in ways that directly affect performance. We assist client to continually improve their processes to benefit from BPR.

2. ERP implementation and maintenance.
Enterprise resource planning (ERP) integrates internal and external management information across an entire organization, embracing finance/accounting, manufacturing, sales and service, customer relationship management, etc. ERP systems automate this activity with an integrated software application. Its purpose is to facilitate the flow of information between all business functions inside the boundaries of the organization and manage the connections to outside stakeholders.

3. IT Assurance services
IT internal and external audit services to help achieve high levels of assurance and risk management across the technology environment. Our services commonly include the development of an IT audit plan based on a robust risk and audit needs assessment and the execution of a range of different IT audit reviews, including IT general controls reviews, integrated IT and business process audits, IT risk and controls benchmarking, IT security reviews, IT governance assessments and IT project assurance reviews.

4. Management of IT infrastructure
We help enterprises manage their IT infrastructure efficiently and cost effectively, Luminus offers end-to-end Infrastructure Management Services which include Consultancy, Design, Implementation, Application Hosting and Remote Infrastructure Management services. We leverage our in-depth industry knowledge; best practices, technical expertise and Global Delivery Model to enable customers get the best out of their IT infrastructure.

5. Application Development
Whether you need to improve the effectiveness of your existing applications, or need to build a powerful new web solution from the ground up, we have the expertise and methodology to meet your needs. We provide complete end-to-end services for mission-critical applications demanding high-availability and superior performance. Our comprehensive offering includes: an initial assessment, design, project planning and management, development, integration with existing applications and hosting. And, our centralized knowledge centre ensures that our team has immediate access to relevant, project specific information for a consistent understanding of your environment and processes. This makes us completely accountable, provides one point of contact, and eliminates problems that often occur when multiple suppliers are involved.

6.Storage Area Networks
We provide a comprehensive analysis of storage, storage area network, and data security within the enterprise network. These services include four key components: needs analyses for future storage area network design; site surveys of current storage area network infrastructure (if needed); storage area network assessments to analyse requirements against numerous designs, manufacturer solutions, and key decision criteria; and, planning to provide technology roadmaps, budget, and timelines for future design and implementation.

Whether you choose classroom, onsite, or our new convenient online training the Numara Software Professional Services team will help you optimize your Numara Track-It! and Numara FootPrints investment.

Explore software features, learn important concepts and master best practices with expert guidance from our instructors. Your IT staff will return to work ready to apply new skills, tools and techniques.

•Your agents and technicians will learn new skills and refresh old ones
•Your managers boost help desk productivity at low costs
•Your IT department improves service throughout your organization

1. IT Project Management
Competency in project management is one of the factors responsible for the success of IT projects. IT project management skills help:

• Define processes to optimize costs, enhance quality and meet delivery schedules.
• Improve quality incrementally to strengthen business relationships and enable strategic pricing.
• Manage project scope, calculate effort and estimate complexity to execute projects at optimal cost and within schedule.
• Manage knowledge within enterprise systems and nascent tertiary knowledge to reduce risk and ensure continuity and re-usability of knowledge.
• Motivate the team, share skills and train members to enhance performance.
• Liaise with vendors, customers and other stakeholders to strengthen relationships and create win-win situations.

Our Training Courses are specifically designed for forward thinking Business and Technology Professionals charged with leading their company’s transformation. Whether you are just starting, or have already begun the process of earning your Certificate of Training, make plans to join us in 2011.

2. IT Service Management (ITIL and ITSM)
The IT Infrastructure Library (ITIL) is the most widely accepted approach to IT service management in the world. ITIL is a best practice framework that has been drawn from both the public and private sectors internationally. It describes how IT resources should be organised to deliver business value, documenting the processes, functions and roles of IT Service Management (ITSM).

3. IT Governance using COBIT
The Implementing IT Governance Using COBIT and Val IT Course introduces participants to COBIT as a framework for implementing IT governance. This new workshop is aimed specifically at IT managers and practitioners and uses newly developed methods to guide participants as they implement the COBIT framework to a number of case study scenarios.

4. IT Audit training
Our CISA training course is intended as hard-core preparation for ISACA’s professional certification exam for the Certified Information Systems Auditor designation. This course is not intended as a comprehensive IT auditing and assurance class covering non-exam audit-related topics. However, each of the 6 domains of the 2011 CISA exam will be covered, and the content is focused on concise exam preparation to give you all of what you need for the exam, and none of what you don’t.

5. Other IT Courses
We specialise in providing professional training at competitive rates for the following software products:

• Microsoft Windows
• Microsoft Office
• Excel 2010
• Word 2010
• PowerPoint 2010
• Outlook 2010
• Database design
• Open Office
• VMWare
• SAS Software

We can also help develop and deliver training for your in-house applications offer advice in configuring your training rooms complement the above training with workshops based on your own data